The Ockers Company offers Hardware and Software support for many hardware and software products. Our certified technicians are capable of providing fast cost effective support for all of your service needs.
We offer a wide array of service solutions that include:
- Time and Materials billing
- Full service contracts
- Retainer billing basis for high volume customers.
- Authorized to provide warranty support for HP, IBM, Compaq, Acer, Gateway.
- Return Materials Authorization Processing
- Expert printer and typewriter repair
- Software support for many popular applications
- Web based work order capability
- Service Telephone Response Center
- Online help desk and service quotes via the web
- We offer 24x7 service for customers with mission critical applications.
- Escalation capability for immediate service requirements
- Dedicated account technicians for large customers
- Depot Service for SMB
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