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The Ockers Company Partners with Seismic Managed Services

Tuesday, June 1, 2010

Ockers has the capability of providing remote support using Seismic, a Managed Services product. This has enhanced Ockers' service offering to include 24x7 Availability Monitoring, Remote Support and Remediation Services, along with Preventative Maintenance and Reporting.

Specifically:

- Remotely monitor servers & network devices 24/7
- Detect any issues immediately
- Upon detection begin remediation
- Resolve the issue with little on no impact on your company’s operation
- Full reporting on all alerts & actions performed
- Daily health checks
- Anti-virus protection & updates
- System security patches & updates
- PC/Notebook performance tuning
- Configuration management
- Back-up verification
- Consulting recommendations
- Asset management & reporting